Privacy Policy – Bathroom Creations Melbourne
Bathroom Creations (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or purchasing products from us, you agree to this Privacy Policy.
Information We Collect
- Personal details: Name, phone number, email address, billing and shipping addresses.
- Payment information: Processed securely through trusted third-party gateways (we do not store your full card details).
- Order and account data: Purchase history, invoices, order preferences.
- Website usage data: Collected via cookies, analytics tools (e.g. Google Analytics, Meta Pixel) to improve performance and user experience.
- Communication data: Any messages or emails you send to us, including support requests and reviews.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about your purchases or enquiries.
- Improve our website, product offerings, and customer experience.
- Send occasional marketing updates and special offers (you can opt out anytime).
- Comply with our legal and tax obligations.
Sharing Information
We may share necessary information with:
- Delivery partners – for order shipping and logistics.
- Payment providers – for processing transactions securely.
- IT & marketing service providers – for website hosting, analytics, and communication tools.
We do not sell, rent, or trade your personal data with third parties.
Cookies and Analytics
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyse traffic patterns. You can disable cookies via your browser settings, but some features of our site may not function properly.
Data Security
We maintain appropriate security measures to protect your data, including SSL encryption, secure hosting, and restricted internal access. However, no system is completely secure — please contact us immediately if you suspect any breach.
Access, Correction, and Deletion
You may request to:
- Access the personal information we hold about you.
- Correct any inaccurate data.
- Request deletion of your account or personal details (subject to legal record-keeping requirements).
To do so, email info@bathroom-creations.com.au.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legislation or our business practices. The updated version will always be available on this page.