FAQ – Bathroom Creations Melbourne
Where is Bathroom Creations located?
We are based at 545A Whitehorse Rd, Mitcham VIC 3132. Our showroom services Melbourne and surrounding areas, and we deliver across Victoria.
Do you offer Australia-wide shipping?
Currently, our main focus is Melbourne and Victoria. For interstate shipping, please contact our team for a custom freight quote.
Can I order online?
Yes! Our full range of bathroom vanities, tapware, mirrors, showers, bathtubs, and accessories is available online. Simply add to cart, checkout securely, and we’ll organise fast delivery.
Do you provide bathroom renovation services?
Yes, we supply products and partner with trusted renovators in Melbourne. If you need a full-service bathroom renovation, we can help connect you with professionals.
What payment options are available?
We accept Visa, Mastercard, PayPal, Afterpay, Zip, and bank transfers for online and in-store purchases.
Do your products come with a warranty?.
Yes. All our products are covered by manufacturer warranties (generally 5–15 years depending on the item). Warranty details are listed on each product page.
Can I return a product?
Yes. If your item is faulty, damaged on arrival, or not as described, we will organise a replacement or refund. Please note: change-of-mind returns are not accepted once the product has been installed.
Do you install the products?
We don’t install directly, but we can recommend qualified Melbourne plumbers and installers for your convenience.